Motor claims intake agent with photo damage assessment
An AI agent that collects claim documents and photos, checks them against the policy, estimates damage from images and prepares the case for a surveyor or adjuster.
Agentic AI
AI agents that plan, use tools and finish multi-step work, with people approving the decisions that matter.
Overview
Agentic AI moves beyond answering questions to getting work done. Our agents read documents, query your systems, call APIs and complete multi-step tasks, then hand over to a person whenever judgement or approval is needed. We design every agent with clear permissions, an audit trail and automated evaluation, so it is safe to run on real cases.
What we build
- Task and case agents
- Agents that take a case from intake to decision-ready: collecting documents, checking rules, drafting the outcome and routing it to the right person.
- Multi-agent workflows
- Specialist agents — reader, checker, researcher, writer — coordinated by an orchestrator, each with its own tools and limits.
- Tool and system integration
- Secure connections to your core systems, databases and APIs, with read and write permissions set per agent.
- Guardrails and evaluation
- Human approval steps, policy checks, red-team tests and continuous evaluation so you can measure accuracy before and after go-live.
Use cases by industry
Where agentic ai makes the biggest difference for our clients.
Agentic AI: case studies & projects
Filter all case studies
Health insurance claims: document extraction and fraud signals
Automated reading of hospital bills, discharge summaries and prescriptions, with checks against policy terms and explained fraud signals for investigators.
Multilingual citizen-service assistant for a state department
A WhatsApp and web assistant that answers questions about schemes and services in Marathi, Hindi and English, and checks application status.
How we deliver
Discover
A short workshop to understand the problem, the data and what success looks like.
Prototype
A working proof of concept on a sample of your data, so you can judge results early.
Build
The full solution, tested against your data and integrated with your systems.
Deploy and support
Production deployment on your cloud, with monitoring and continuous improvement.
Questions
How do you stop an agent from taking a wrong action?
Agents only get the permissions their task needs, high-impact steps require human approval, and every action is logged. We test against real past cases before go-live.
Can agents work with our existing systems?
Yes. We connect through your APIs, databases or document stores. Where no API exists, we build a small integration service.
How long does a first agent take?
A working pilot on one well-defined process typically takes 6–10 weeks, including evaluation on your data.
More technologies
Explore agentic ai for your organisation
Start with a free discovery call. We will tell you honestly what is possible with your data.